Happy Valley Auto Repair

How can you find a trustworthy auto repair shop?

The problem with an auto repair shop is it is often like going to the dentist. Nobody really wants to be there, but everybody knows it is a necessity. Treating your car right is vital in today’s world and maintaining it is the hardest part. The biggest part of that is finding a great mechanic you can TRUST and somebody who is not going to take advantage of you. You are looking to build a relationship with a company you can put faith in to handle your automotive problems.

Here are 3 of the best tips that can help you when you are looking for the right shop to fix your vehicle correctly, with no issues;

  • 1) CHECK ONLINE REVIEWS – Before you go into a shop for the first time, it is important to do your research. With the Internet you can find a lot of information on companies and get feedback from people who have already been there. These are people just like you with an unbiased opinion on their experience in the shops. These can be found all over the Internet. Mainly review sites such as YELP, Google, Angie’s List and even their own website. Watch for authenticity of reviews and good attention to detail.
  • 2) ARE THEY CERTIFIED? – If you are looking to trust your vehicle to be worked on at their shop, it is important the mechanics are up to date with all the latest automotive technology. Having the ability to fix cars is now getting harder than ever with the constant change of technology. Its important your potential shop has ASE certified technicians at any location you want to go to. Again, you can refer to reviews to find out if the shop is actually FIXING the cars or if their problem still exists after a previous customers visit.
  • 3) HOW WAS THE FIRST VISIT? – After doing your research, and making your final decision on where to go, you are now going to judge off first impressions. Was it easy to make an appointment? Is this shop clean? Are all the staff friendly and helpful? Are they taking the time to explain any problems they found with your vehicles or are they being pushy? All of these are very important factors in deciding whether you want to come back for a second visit.

So those are the 3 main tips to finding (and keeping) a good repair shop. Remember, it is an important decision so take your time and only trust those who really prove to you they are worthy. Wilhelm has been the valleys most trusted auto shop for over 87 year’s with locations in Peoria, Surprise, Goodyear, Litchfield Park, Cave Creek, Happy Valley and Arcadia, find out why by checking out our Wilhelm’s YELP and Google listings from our links below;



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