I took my car into Wilhelm for a brake inspection. I was new to the Peoria-area and was looking for someone honest that would take good care of my family's vehicles. I spoke with Mike on the phone and he was very courteous, as was all the staff I met when I arrived at their shop. Servicing would take a few hours, as they were quite busy with vehicles that problem had set appointments. However, the inspection was at no charge, which Mike had indicated during my initial phone call. I was offered a courtesy shuffle back to my house, which I did take. When I got a call back a couple of hours later, Mike indicated that my brakes were still very good and no service was required at that time. As promised, there was no charge. I appreciate the honesty in Wilhelm's staff and will definitely use them again for any service that may be needed on any of my family vehicles!